FAQ
FAQ
This FAQ brings together the most useful questions about QR codes, short links, analytics, pixels, digital business cards, restaurant menus, Business Pages, plans, and professional Rqrcode use cases.
Understanding QR codes
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A QR code, or Quick Response Code, is a two-dimensional visual code that can store information readable by a smartphone or compatible scanner. When a user scans it, the device instantly decodes the linked content, such as a web page, PDF document, business card, Wi-Fi access, or payment. In practice, the QR code acts as a fast bridge between a physical medium and a digital action, without manual typing or unnecessary friction.
A static QR code contains fixed information. Once created, its content can no longer be changed without generating a new code. A dynamic QR code, by contrast, works through an intermediate redirection, which allows you to change the destination after printing or distribution. This difference matters in professional use because it adds flexibility, quick correction, analytics, and adaptation without replacing materials already in circulation.
A QR code greatly reduces the friction between a message and the expected action. Instead of asking a visitor to type a URL, search for an offer, or consult a document later, you give immediate access from a mobile phone. In a marketing or commercial context, this helps distribute campaigns, measure engagement, redirect toward an offer, capture leads, track performance, and evolve destinations while keeping the experience simple for the end user.
In most cases, yes. Modern smartphones on both iPhone and Android can scan QR codes directly from the camera app without any extra tool. Some older devices may still require a scanning app, but this is increasingly rare. In practice, a correctly generated QR code with enough contrast and a readable size works on the vast majority of devices used by the public today.
A QR code does not become obsolete by nature. Its lifespan mainly depends on the validity of the destination it opens and on how well it is managed over time. With Rqrcode, the goal is to keep QR codes active, clean, and durable, without artificial scan limits. If you use a dynamic QR code, you also keep the ability to update the linked content, which extends the value of materials that were already printed or distributed.
Creation and management
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For professional use, the first step is choosing the right format and distribution logic. A useful QR code should point to mobile-friendly, clear, and directly actionable content. You then need to refine the design without harming readability, test scanning on several devices, verify contrast, and plan an adequate print size. Rqrcode simplifies this by centralizing type selection, customization, saving, and publication in one practical workflow.
Rqrcode covers a wide range of uses, which means it handles much more than a simple URL QR code. You can create QR codes for a website, PDF, text, phone number, email, SMS message, location, Wi-Fi access, digital business card, event, payment, or certain social media-related use cases. This variety lets you adapt the format to the actual need instead of forcing every use case into the same pattern.
Yes, within what remains scannable and coherent. You can customize colors, frames, some modules, the overall style, and add a logo or branding elements depending on the expected rendering. The goal is not only to make the QR code look better, but to align it with your visual identity without damaging readability. A good QR code design must remain functional, not merely decorative.
Yes, depending on the workflow and permissions available on your account. Bulk creation and the API are useful for businesses, multi-support campaigns, retail networks, or high-volume print needs. You can industrialize part of the work for QR codes, short links, or barcodes when the data structure is repetitive and distribution needs to remain fast, reliable, and organized.
The best practice is to organize your resources by project, campaign, client, or business use case. This avoids mixing QR codes that do not have the same purpose or lifecycle. With Rqrcode, you can classify your QR codes, links, pixels, and other resources into separate projects to retrieve your assets more easily, track performance, and reduce management mistakes. This logic becomes essential as soon as the number of creations grows.
Dynamic QR codes and flexibility
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Dynamic QR codes have become central because they let you correct, adapt, and evolve a campaign without destroying work that has already been distributed. In real-world contexts, needs change, pages evolve, offers end, and content sometimes needs to be redirected quickly. A dynamic QR code absorbs that instability without requiring reprinting. It therefore brings strong operational flexibility, useful both for a small business and for an organization with several supports running at once.
Yes, provided that it is a dynamic QR code. In that case, the printed visual stays the same, but the destination it opens can be changed from your interface. This is one of the most important advantages for physical materials such as posters, flyers, menus, packaging, or business cards. By contrast, a static QR code does not allow this level of flexibility because the information is encoded directly inside the code itself.
Yes, in use cases supported by the dynamic workflow. This is useful when content should remain available only for a limited period, such as a promotional campaign, event ticket, temporary offer, or short-lived document. A well-configured expiration prevents an old support from continuing to point to content that is no longer valid. It also helps frame the end of life of a resource cleanly without constant manual intervention.
Yes, when the workflow uses a suitable protection layer. This is useful if you distribute reserved, sensitive, or limited-audience content. The QR code does not disappear, but its access can be controlled to filter the audience and limit unauthorized consultations. This does not replace a full security policy for critical data, but it is a very useful control layer for certain commercial, internal, or confidential use cases.
Yes, in advanced workflows that use richer dynamic redirection logic. Targeting by country, language, or device allows you to adapt the experience to the user’s real context. This can be used to redirect toward a local version of a site, a mobile-optimized page, or different content depending on the usage situation. This capability is especially useful for international campaigns, experience testing, and segmented marketing setups.
Analytics and performance
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Analytics are not limited to QR codes. Depending on the enabled modules, you can track scans and visits for dynamic QR codes, short links, biolinks, restaurant menus, digital business cards, and Business Pages. The goal is to understand which supports actually trigger actions, which pages are viewed, which content performs, and which flows deserve improvement.
Depending on the module and enabled features, you can analyze scans, views, phone clicks, email clicks, WhatsApp clicks, website clicks, .vcf downloads, shares, order clicks, periods, countries, cities, devices, browsers, and sources. Public events are designed to stay fast, with a proportionate tracking approach that avoids overloading pages viewed by your visitors.
Yes, because a QR code can act as a reliable measurement point between a support and an action. If you connect it to a clearly defined page, offer, document, or flow, you can evaluate the engagement generated by a printed campaign, packaging, point of sale, or field display. ROI is not based on scans alone, but on the relationship between scans, useful visits, conversions, and the adjustments made possible by analytics.
Yes, notably through UTM parameters, structured links, and certain tracking mechanisms connected to your flows. The idea is to connect the QR code to your existing analytics environment instead of treating the scan as isolated data. When links are properly prepared, you can report campaigns into your usual tools and compare the performance of QR supports with your other acquisition, conversion, or marketing distribution channels.
Tracking should always be designed within a framework of compliance and proportionality. Rqrcode aims to provide useful analytics tools without turning the QR code into an intrusive mechanism. In practice, this means tracking usage should align with your legal obligations, your cookie policy, your real measurement needs, and the applicable data protection rules. A sound implementation depends as much on governance as on technology.
Plans and billing
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Plans can define how many QR codes, short links, digital business cards, Business Pages, restaurant menus, projects, or pixels are available, as well as access to advanced analytics, advanced blocks, branding removal, or customization options. The idea is to keep a simple starting offer, then progressively unlock useful features when your usage becomes more professional or intensive.
Yes, the goal is to let you adapt your plan as your usage evolves without locking you into a rigid structure. A plan change becomes relevant when your volume grows, when you need additional features, or when you move from occasional usage to a more continuous one. In a professional context, that flexibility matters because it lets you adjust capacity and available options to the real pace of your business.
In general, you keep the rights associated with the period already paid for until it ends. Cancellation prevents future renewal; it does not instantly cut off access without logic. This matters for calmly planning a transition or a downgrade. It is still useful to review the exact features tied to your active plan, because some advanced options or quotas may depend directly on the subscription level that remains in effect.
When this kind of plan is offered, it is a one-time payment formula that provides long-term access to a defined service level. The benefit is spreading the investment over time without recurring subscription charges. However, a lifetime plan should always be read carefully to understand what it actually covers: capacity, features, maintenance, support, and any limits. For a sound decision, you should compare this formula with a standard subscription based on your usage horizon.
Yes, payments rely on recognized providers specialized in secure transaction processing. The application does not replace these actors and does not try to reinvent a sensitive banking layer. This separation matters because it delegates critical operations to dedicated infrastructures that are compliant and maintained for this kind of use. For the user, that means more reliable payment flows and a stronger framework for transaction handling.
Security and privacy
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Data protection relies on several layers: application security, access management, account architecture, processing limited to actual needs, and specialized third-party tools when relevant. The goal is not to promise abstract security, but to put in place a reasonable, maintainable framework consistent with professional use. As always, security also depends on user best practices, especially regarding passwords, access rights, and account organization.
QR codes can be generated temporarily or saved depending on the workflow you choose and your need for persistence. When a resource is stored in your account, it becomes part of your library, your projects, and your long-term management flow. This distinction matters because not all users have the same persistence needs. Some simply want to export a visual, while others need history, later editing, and analytics.
No. Rqrcode is designed to produce clean QR codes, without parasitic advertising added into the normal product experience. This matters for brand credibility, for the quality of a printed support, and for end-user trust. A QR code that opens a cluttered, uncontrolled, or ad-polluted page hurts conversion and looks unprofessional. The intent here is the opposite: to keep the output clear and operational.
No. Sensitive banking information is handled by specialized payment providers. This separation is an essential best practice because it avoids sending through or storing highly sensitive data in an application that is not meant to become a banking vault. In practice, you go through secure payment flows and card or payment instrument details remain under the responsibility of the technical services designed for that purpose.
Yes. Account and associated data deletion should fit within a logic of user control. This matters both for compliance and for trust. In practice, you need to distinguish account deletion, the end of access to certain modules, data retained for possible legal obligations, and processing strictly necessary for service management. The important point is that the platform provides a clear framework for exercising this kind of request.
Common issues
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A QR code that does not work properly can be linked to several causes: invalid destination, configuration error, incorrectly entered content, QR code not saved in the correct context, or degraded visual output. Before concluding there is a bug, you should verify the opened destination, the chosen logic, the quality of the exported file, and behavior on several devices. In most cases, the issue comes from an implementation detail rather than from the QR code principle itself.
Scan issues are often caused by visual or production choices: size too small, insufficient contrast, overly aggressive customization, poor print quality, or badly lit support. A QR code must remain readable before it tries to be original. If you push colors, shapes, or graphic integration too far, you can harm detection by the smartphone. The right approach is to test under several real reading conditions before large distribution or final print.
Biolinks
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A biolink page brings several useful destinations together behind one public URL or QR code: website, social networks, booking, WhatsApp, documents, products or contact actions. It is useful when you want to share one simple entry point while keeping the freedom to update the visible links later.
Yes. You can change the order, labels, icons and destinations of the links from your account without changing the public address already shared. This is important when the biolink is printed on a card, placed in a social profile or connected to a QR code.
Barcodes
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Barcodes are useful for product references, internal identifiers, inventory workflows, labels and operational documents. They complement QR codes when the need is not to open rich mobile content but to encode a compact value that scanners or business tools can read quickly.
Pixels and tracking
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Pixels help connect selected links, campaigns, or public pages to your marketing measurement tools when your plan and configuration allow it. Rqrcode can progressively reuse them for digital business cards, Business Pages, and compatible flows without making public requests heavy. Their use should remain aligned with your privacy, consent, and measurement framework.
Link settings
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Depending on your plan, a short link can include options such as a custom slug, UTM parameters, password protection, expiration rules, mobile app opening, geographic or device targeting, cloaking where technically possible, project assignment and analytics.
Business Page
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A Business Page is a general public page for presenting a business, products, services, or offers. It does not replace the restaurant menu module, which remains dedicated to restaurants. A Business Page can display a logo, cover image, description, categories, articles, prices, contact buttons, social profiles, and a stable QR code. Its cart prepares a request sent by WhatsApp, SMS, or email without creating a full ecommerce checkout.
Digital business card
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The digital business card publishes a professional profile accessible through a stable URL or QR code. It can include a photo, contact details, company, phone, email, website, WhatsApp, address, custom blocks, sharing, and contact download as a .vcf file. Views, scans, clicks, and downloads can then feed analytics depending on the active features on the account.
Tickets and support
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Tickets let you contact support from your account with context about a technical issue, billing question, module behaviour, or product request. They keep exchanges attached to your user account so follow-up is clearer than scattered emails.
Account deletion
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Yes. Account deletion is available from the account area. Before deleting, export any content you need to keep. Some records may be retained only when required for legal, accounting, security, or fraud-prevention obligations.