Terms and conditions

Last updated: May 5, 2026

These terms and conditions govern access to and use of Rqrcode, including the public website, account area, QR code generator, short links, restaurant menus, analytics, API features and related services.

By creating an account, generating a QR code, subscribing to a paid plan or using the platform, you confirm that you have read and accepted these terms. If you use Rqrcode on behalf of an organization, you confirm that you are authorized to bind that organization.

Rqrcode was launched on December 21, 2021, and has existed as a service since that date.

1. Operator and hosting

Rqrcode is operated by Aubin MIENANZAMBI, registered under SIRET number 92261331000015, with its registered office at 17 Rue Patras, 77120 Coulommiers, IDF, France.

The website is hosted by Infomaniak Network SA, Rue Eugene-Marziano 25, 1227 Geneva, Switzerland.

2. Purpose of the service

Rqrcode provides tools to create, customize, store, publish and track QR codes, short links, public pages, restaurant menus and related digital resources. Certain features are free, while others require an active paid plan or specific authorization.

The platform is designed to help users manage professional QR code campaigns without advertising overlays on generated QR codes, subject to reasonable use and technical limits.

3. Account creation and access

Some features require an account. You must provide accurate, current and complete information and keep your credentials confidential.

You are responsible for all activity carried out through your account. You must notify us promptly if you suspect unauthorized access, credential leakage or abnormal use.

• Do not create an account with false, misleading or third-party information.
• Do not share access in a way that bypasses plan limits or security controls.
• Do not attempt to access another user account or internal administration areas.

4. Acceptable use

You remain fully responsible for the links, files, pages, images, restaurant menus, pixels, messages and any other content that you create, upload, publish or redirect through Rqrcode.

You must ensure that your use complies with applicable law, third-party rights, platform policies and the rules of any destination service linked from a QR code or short link.

• Do not use the service for phishing, malware, fraud, spam, harassment, impersonation or illegal content.
• Do not upload or link to content that infringes intellectual property, privacy, image rights or contractual obligations.
• Do not overload, scan, scrape, reverse engineer, bypass rate limits or disrupt the platform.
• Do not hide the real destination of a link for deceptive or harmful purposes.

5. QR codes, short links and public pages

Static QR codes generally encode content directly and may not be editable after download or printing. Dynamic QR codes and short links depend on the availability of the platform and on the status of the associated account or plan.

You are responsible for checking every QR code, short link, public page, PDF, menu and campaign before printing, distribution or commercial use. We are not responsible for printing costs, campaign costs or losses caused by incorrect content supplied by you.

6. Plans, subscriptions and renewal

Paid plans may be billed monthly, annually, for a lifetime offer or according to another offer displayed at checkout. Recurring subscriptions renew automatically until cancelled, unless the offer clearly states otherwise.

Payments may be processed by third-party payment providers such as Stripe or PayPal. We do not store full card numbers or banking credentials. Payment status, renewal dates, invoices and plan rights are updated according to provider confirmations and platform records.

You are responsible for maintaining a valid payment method. If a payment fails, we may retry collection, limit paid features, downgrade the account or suspend access after reasonable notice where applicable.

Storage allocated by plan

Each plan may include storage dedicated to your account. This storage covers files and hosted resources for your QR codes, links, biolink pages, restaurant menus, vCards, images, logos, favicons, PDFs and related assets.

The applied limit depends on your plan.

The usage shown in your account compares the storage actually consumed with the plan limit. If that limit is reached, uploading new files or creating resources that require storage may be refused until files are deleted, the plan is changed or the limit is increased.

7. Cancellation, refunds and plan changes

You can cancel a recurring subscription from your account or by contacting support. Cancellation stops future renewals but does not automatically refund the current billing period unless required by law or expressly granted by support.

Refund requests are reviewed case by case, taking into account the nature of the issue, actual service availability, usage of paid features and applicable consumer rules. Lifetime offers are one-time purchases and are not recurring subscriptions.

8. Invoices, taxes and billing information

Invoices are generated from the billing information available in your account and from payment provider data. You are responsible for ensuring that billing details, tax information and recipient information are correct before purchase.

Prices may be displayed with or without taxes depending on the context, jurisdiction, customer status and information provided during checkout.

9. API, automations and integrations

API access, webhooks, pixels, analytics scripts, integrations and automation features must be used securely and within the limits of your plan. You are responsible for protecting tokens, secrets, API keys and webhook endpoints.

We may limit, rotate, revoke or suspend technical access when necessary to protect the platform, users, security, infrastructure or third-party services.

10. Intellectual property

Rqrcode, its interface, software, source code, design, trademarks, texts, icons and documentation are protected by intellectual property rights. No ownership is transferred to you except for the limited right to use the service under these terms.

You retain rights to the content you provide. You grant us the technical rights necessary to host, process, display, secure, back up and deliver that content as part of the service.

11. Privacy, cookies and data protection

Personal data processing is described in the Privacy Policy and the Cookie Policy. These documents explain the categories of data processed, purposes, retention periods, user rights, cookies and security measures.

When you use Rqrcode for your own users, visitors, customers or campaigns, you are responsible for providing the notices and obtaining the consents required for your own processing activities.

12. Third-party services

The platform may rely on or link to third-party services, including hosting providers, payment processors, email providers, analytics providers, authentication providers and destination websites. Their own terms and policies may apply.

We are not responsible for third-party downtime, policy changes, blocked payments, browser restrictions, external content or decisions made by services that we do not control.

13. Availability, maintenance and support

We aim to provide a stable and secure service, but we do not guarantee uninterrupted or error-free availability. Maintenance, updates, security actions, infrastructure incidents or third-party failures may temporarily affect access.

Support requests should be sent through the contact page or the available support channels. We prioritize requests according to urgency, account status, security impact and technical complexity.

14. Suspension and termination

We may suspend or terminate access if we detect breach of these terms, payment failure, security risk, unlawful use, abusive use, fraudulent activity, legal request or conduct that may harm the platform, other users or third parties.

Where reasonable and lawful, we may provide notice and an opportunity to correct the issue. Serious misuse may lead to immediate action.

15. Liability limits

The service is provided with reasonable care, but you use it under your own responsibility. To the maximum extent permitted by law, we are not liable for indirect losses, loss of revenue, loss of opportunity, reputation damage, failed campaigns, printing costs or decisions made from analytics data.

Nothing in these terms excludes liability that cannot legally be excluded.

16. Changes to the service and terms

We may improve, modify, add, remove or rename features, plans, limits, prices, routes or technical components. We may also update these terms to reflect legal, technical, commercial or security changes.

The updated version is published on this page with a revision date. Continued use of the service after publication means that you accept the updated terms.

17. Governing law and contact

These terms are governed by French law, subject to any mandatory consumer protection rules that may apply to you.

For questions about these terms, billing, your account or the service, contact us through the contact page or at [email protected].

Developers can also review our Open this section.